Why use on hold messages?
DID
YOU KNOW?
An
estimated 70% of business callers are put on hold...
An
estimated 60% of business callers put on hold
hang up...
An
estimated 30% of these callers don't call back....
Creative Corporate Media can help your company avoid all of the above with an on hold message.
Many companies spend thousands of dollars getting
their customers to call in, but spend next to nothing on the
professional management of their most valuable asset. When callers
are put on hold it is exceptionally important to engage them with
relevant and suitable messages while on hold.
What are the benefits of having a message on hold?
Messages on hold benefit both the business and consumer. When you
place customers on hold you have the opportunity to use a reliable
and cost effective advertising medium, while customers are exposed
to information about your business that may help with their enquiry.
Do your customers know all the products or services
you offer? Probably not.
Use the power of suggestive selling with messages
on hold. Cross promote your suite of products, even
up-sell your customers and prospects to increase
their overall spend.
